Psychological and Counselling Services

FAQ's

Why see a psychologist?

Psychologists need to meet stringent requirements in order to become registered, including earning a Ph.D. in psychology, completing a full-year internship, writing two comprehensive examinations, and practicing over a year under the direct supervision of a registered member of the College. Full registration
as a psychologist
is granted only after the candidate passes an
oral examination administered by several registered members
of the College of Psychologists of Ontario. Not only are psychologists
highly trained, they are also accountable to the College of Psychologists
of Ontario for their actions and must also continue to update and improve their knowledge and skills after formal training has been completed.

Are psychological services confidential?

Yes. We closely follow the relevant privacy legislation to ensure your personal information is kept private and confidential. As with other health-care professionals in Ontario, there are some limitations to confidentiality and these will be fully discussed early in your first session with us.

Are psychological services covered by OHIP?

No. Fees for psychological services are often reimbursed by your extended health-care benefits provider. Psychologists’ fees are fully or partially covered in many cases. It is very similar to being reimbursed after seeing your dentist or chiropractor. Please check with your insurance provider about whether you or your child’s benefits include receiving psychological services. We accept payment at the end of each session, and then provide you with a receipt, which you can submit to your insurance company. Any fees not covered by your extended-benefits package can be claimed as a medical expense when you file your taxes.

What forms of payment do you take?

We accept payment at the end of each session by cash or cheque only.

How do I get referred?

There is no referral required. Although physicians often refer their patients to a psychologist, this is not required for you to receive services. You may set up an initial appointment by phone at any time. Some insurance providers require a physician referral before they will cover psychological services. It’s best to check with your insurance provider.

Do psychologists prescribe medications?

No. Medical doctors and psychiatrists prescribe medications. Psychologists often do collaborate with physicians to help co-ordinate services for a particular client. This can include talking with clients about whether a medication consult with a physician may be helpful.